Knowledge Hub

Shopify Subscription management for customers
Managing your subscription is easy with our customer account portal. Simply log in to view your subscriptions, skip orders, pause or resume deliveries, update payment details, and edit shipping addresses.... Read more...
Common coffee mistakes
We'll go over some common coffee mistakes that we see Baristas doing all the time. Avoiding these common errors will ensure your coffee is always at it's best. Read more...
Latte art mistakes
Everything you need to know about how not to make bad latte art. These are some common mistakes that if avoided can get you pouring awesome latte art. Read more...
How to pour a rosetta
We'll show you how to pour one of the most impressive latte art designs. Even though all it takes is a little jug wiggle. It's a super easy way to... Read more...
How to pour a heart
How to pour a latte art love heart. It's super important to ensure you send a little love with every single cup you serve. Read more...
What are grind types?
What grind sizes you need for different coffee extraction methods. Read more...
Bean types explained
Everything you could possibly want to know about coffee beans. From Robusta to Arabica. Where they're grown and how to make them taste incredible. Read more...
How to not burn milk
Nobody likes burnt milk. And it's really important to ensure you're not overheating your milk and burning it. Read more...
How to clean a coffee machine
We'll show you how to clean and shut down your machine at the end of service and properly leave it overnight for the next day. Read more...
Setting up your espresso machine
How to get your machine back operational again after a long shut down period. Read more...
How to pour a tulip
This is how to pour a tulip on a latte or flat white. It's super important to add a little latte art to every cup we serve as it brings... Read more...
Matcha Latte Tutorial
Looking for a vibrant, feel-good drink to add to your menu? Say hello to the Matcha Latte. Earthy, smooth, and packed with green goodness, this eye-catching drink is a must-have... Read more...
How to Make a Salted Caramel Latte
Rich, smooth, and just the right amount of sweet – the Salted Caramel Latte is an instant crowd-pleaser. It’s comforting, indulgent, and an easy win for your seasonal drinks board. Read more...
Pistachio Latte Tutorial
Nutty, smooth, and just a little bit different — the Pistachio Latte is your not-so-secret weapon for standing out this season. It’s rich, aromatic, and adds a touch of luxury... Read more...
How to Make a Pistachio Frappe
Looking to shake up your cold drinks menu? The Pistachio Frappe is a summer-ready stunner that’s rich, creamy, and totally irresistible. Think nutty sweetness, velvety texture, and a pop of... Read more...
How to Make a Salted Caramel Frappe
Sweet, salty, and seriously satisfying — the Salted Caramel Frappe is everything your customers love in one icy blend. It’s smooth, rich, and topped with all the trimmings. This is... Read more...
How to Make a Matcha Frappe
Light, refreshing, and packed with green goodness — the Matcha Frappe is your go-to for customers chasing that cool, calm energy. It’s a little earthy, a little sweet, and a... Read more...
How to adjust a grinder
This video will walk you through how to calibrate and fine tune your grinder to produce brilliant espresso. Read more...
How to texture milk
A break down of the different milk textures needed to create Lattes, Flat whites, Cappuccinos and many more brilliantly frothy drinks. Read more...
Dialling in Espresso
How to dial in the perfect shot of espresso every single time. Read more...
Seasonal Drinks AW25
Say hello to your next seasonal bestsellers. We’ve brewed up six epic drinks, three hot, three cold, in bold new flavours.Over 40% of consumers say nostalgic and traditional flavours are... Read more...
Order Form
To make ordering your coffee even easier, and to ensure it’s delivered as quickly as possible fill out the order form here. Read more...
Our Catalogue
📑 Download PDF The Paddy & Scott’s product catalogue brings together everything you need to serve exceptional coffee with real impact. From specialty-grade coffee beans and brew bags to barista... Read more...
Marketing Kit
Welcome to your one-stop shop for everything you need to champion Paddy & Scott’s. Whether you're brewing behind the bar, sharing our story online, or telling your customers why this... Read more...
Seasonal Drinks Spring Summer 2026
Say hello to your next spring/summer menu heroes. These aren’t complicated chefy creations. They’re top hits, the kind of drinks customers spot on the board and order without thinking twice. We’ve done... Read more...